Decades of Proven Experience You Can Trust
When your computer is on the fritz, you need a solution that is fast, reliable, and backed by genuine expertise. Dogwood Tech Help is founded on nearly 30 years of dedicated, hands-on IT experience, ensuring you receive knowledgeable and effective service.
A History of High-Level Technical Leadership
The owner, Paige Julianne Sullivan, is not just a repair person; she is a seasoned technical leader with a long history of managing complex software systems and leading high-performing teams at major organizations. Her extensive career includes high-level roles such as Senior Software Engineer at companies like IBM, MedSims by WebMD and Target RWE, Johns Hopkins Bloomberg School of Public Health and North Carolina State University
This background in diverse and demanding environments at major organizations like AT&T, Cisco, IBM, and Johns Hopkins University means you get a technician with a deep, intuitive understanding of a vast array of computer issues. Whether it’s a hardware failure, a software glitch, or a complex system error, chances are she has seen and fixed it before.

More Than Just a Technician: A Problem-Solver Who Speaks Your Language
Tired of confusing tech-speak? Dogwood Tech Help prides itself on clear, straightforward communication. Paige’s experience extends beyond pure technology into leadership and advocacy, where she has honed her ability to listen, understand user needs, and deliver human-centered solutions.
Key qualifications that set Dogwood Tech Help apart:
- Extensive Leadership: She has a proven history of leading engineering teams , directing the daily technical activities of global engineers at IBM , and supervising staff at Johns Hopkins.
- Trusted and Secure: Your peace of mind is paramount. Dogwood Tech Help is fully insured, and our technician is background-checked.
- Local and Personal: As a local service rooted in the Raleigh-Durham community, you get a friendly, approachable expert—not a faceless corporation or an impersonal call center.
A Comprehensive Range of Services
Dogwood Tech Help offers a wide array of services to tackle your most frustrating Windows PC and laptop issues:
- Windows Computer & Laptop Repair
- Virus & Malware Removal
- Data Backup Setup & Solutions
- Hard Drive & Memory (RAM) Upgrades
- New Computer Setup & File Transfer
- Computer Performance Optimization
- Wireless Network (Wi-Fi) Setup & Security
Convenient Service That Fits Your Life
Get the help you need, your way. Dogwood Tech Help offers personal in-home visits. We serve Raleigh, Durham, Cary, and many surrounding communities.
Ready for Relief?
Stop the frustration and get your technology working for you, not against you.
Schedule your FREE, no-obligation 15-minute phone consultation today!
- We’ll listen to understand your problem.
- We’ll offer initial expert advice.
- We’ll explain exactly how we can help.
Take the first step toward a stress-free tech life.